Privacy Policy

The privacy of our clients, assignment employees, and employees is important to Prodigy Personnel (referred to as "we" or "us" or "the service provider" in this policy) and the purpose of this policy is to inform you what personal information we collect, how we use it, what may be disclosed to others, how long we keep it, and how you can request access to your personal information or obtain more information about our privacy policies.

Personal Information: Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number, or business fax number (Please note: Names, addresses, and telephone numbers listed in the telephone or other directories are not considered to be personal information).

Accountability: We are responsible for protecting personal information in our control. We have designated our Privacy Officer to be accountable for our compliance with this policy and the privacy legislation.

You may contact our Privacy Officer, Tamara Pitirri, by one of the following methods:
Phone: 519-624-6800
Facsimile: (Secured Receipt) 905-696-7886
Mail: privacy@prodigypersonnel.com
Attention: Tamara Pitirri, Privacy Officer

Personal Information Collected: We collect pertinent personal information whenever you engage in one or more of the following with Prodigy Personnel directly or indirectly through our clients and representatives. Personal information may be collected verbally or non-verbally. This information is also sent to the claims management department when required for purposes of Workers Compensation claims and HR issues. Personal information may include one, some, or all of the following information about you:
a) name, address, telephone number, personal facsimile number, email address and personal emergency contact information
b) occupation (current and past), work history and pay history, credentials to support training and/or education, language preference
c) date of birth (only required if you are over 18 and under 65 for purposes of Canada Pension) or actual date of birth for benefits purposes or if requested by Workers Compensation Board in the event of a work place injury
d) social insurance number, work permit number (required by law at time of hire) and banking information for direct deposit
e) driver's license number or other photo identification
f) marital status only if needed for benefits application

Safeguarding Personal Information: Access to your personal information is restricted to those who need access to perform their work. Your personal information may be used for one or more of the following reasons related to providing customer service to you: provide employment services including references and employment confirmation, obtain personal benefits, provide referral to clients, process payment by cheque or direct deposit, provide updates and follow-up to obtain your feedback on our level of service.

Disclosing or Sharing Personal Information: We do not sell your personal information to any outside source. We may also disclose your personal information when we are required or permitted to do so by law to Canada Customs, Workers Compensation Board, Courts, and other government agencies. We may also be required to share some or all of your personal information with third party service providers including the following: prospective and existing clients, financial institutions (re: direct deposit), insurance companies (re: benefits), staffing services representatives (re: quality assessment and risk management), claims and HR management company (DFM Corporation).

Retention and Disposition of Personal Information: We retain your personal information for the time we believe you are referable for employment. When there are legal requirements related to the retention period of personal information, we will comply with those requirements. Personal information will be safeguarded against unauthorized access to avoid misuse and fraudulent use.

Personal information will be disposed after the appropriate retention period using approved methods; including electronic file deletion and paper shredding. A matrix is provided identifying the personal information we collect, how we use it, what may be disclosed to others, and how long we keep it. These forms (Matrix) are part of the application and your signature demonstrates your informed consent.

Your Rights to Limit Use of Personal Information: The personal information we collect is necessary to provide you with services related to your qualifications, placement, and assigned employment. Personal information is also used to build and maintain our relationship with you to serve you better. If you wish to limit collection, use, or disclosure of your personal information, please contact our Privacy Officer to discuss how we may honour your request and still continue to provide acceptable level of service.

Questions and Concerns: Please contact our Privacy Officer, if you have any questions or concerns about this Privacy Policy or about the collection, use, and disclosure of your personal information to Prodigy Personnel.

Click here for our Privacy Policy Matrix.